Ben was instrumental to my piano purchase. Prior to our meeting, I only had internet based research at my disposal and there is only so far it can take you. After discussing my requirements with Ben I realised there were many aspects that I hadn’t considered. He was happy to show me many pianos in the showroom and demonstrate the varying sounds across the ranges. By the time I was ready to make a purchase, I was comfortable that I was making the right choice. The piano and its sound is beautiful. Thank you Ben.