Testimonials

Just wanted to say what a pleasant and enjoyable experience it was to purchase a piano from you. Having a private appointment and your undivided attention was invaluable. Then your knowledge, experience, honesty and patience made the whole complex selection process very clear and understandable. Your delivery team were equally patient and...

After enquiring about a Kawai baby grand, Ben was very helpful and invited me to test out all the pianos at the showroom. From walking in the door we were greeted by the enthusiastic Ben who has all the knowledge you’ll ever need when buying a piano, yet at the same time not pressuring you into a sale.After sitting down at a Steinberg, I knew it...

I found Ben Wheeler Pianos through an internet search and I'm so glad I did! The choice available at their showroom in Hampshire, their knowledge of the instruments and service has been incredible. I was able to spend time finding exactly the right piano without an overbearing salesperson or feeling rushed. It was great to meet both Ben and...

Ben Wheeler Pianos have diligently tuned our school pianos for many years.  When funds became available to replace our old and well-loved grand piano, we therefore had no hesitation in asking Ben to help us procure a new instrument.  Ben invited us to tinkle the ivories in his showroom.  From the moment we arrived, Ben’s friendly and enthusiastic...

We have been super pleased with reaching out to Ben to find a suitable first real piano for our 13-year-old son. He loves playing the piano, and he was ready to move on from our digital Korg piano. Ben recognised this and allowed our son to try his hands on many different options open to him. We finally found the right piano for him. Thank you,...

I had been considering an upgrade for my grand piano for a few years and after visiting other dealers a friend recommended I try Ben Wheeler. In his showroom was a fine selection of pianos and I finally chose a Grotrian-Steinweg, one of the best boudoir grands I’ve ever played. I found Ben to be very enthusiastic and he was able to offer good and...

I am the delighted owner of a new Steinberg grand piano purchased from Ben Wheeler Pianos and have to say how very impressed I am with the entire process from viewing to delivery and ownership! Ben’s no pressure approach allowed me to really take my time in choosing the right instrument. So many wonderful pianos!! His delivery team were also...

Returning to the piano as an adult learner was fairly daunting, and I was clueless about buying a piano. Ben was recommended to me by my piano teacher. Despite being quite anxious about playing in front of anyone, Ben put me completely at ease, taking the time to talk with me about what I wanted over tea and biscuits, explaining the different...

Having procrastinated for far too many years about finally replacing the old family honky-tonk, I met Ben in April 2018 with the intention of buying a decent used Yamaha U3 or similar. As a piano teacher based in Newbury, I was aware for many years that Ben was a piano dealer local to me, but I had never visited him before. At the time Ben also...

After doing some research on the KAWAI GX grand pianos range, I came across Ben's website purely by chance. I was impressed with a wide range of makes and models in Ben's showroom. Naturally, I tried out a few but in the end I decided to go for the GX1 grand piano, not only for its tone but for the new technology too. The service provided by Ben...

I came across Ben Wheeler Pianos completely by chance when searching the internet for information about pianos. I am very glad that I did - I ended up buying from them exactly the kind of instrument that I was looking for. Most importantly, though was the fact that here was a group of people who were not only expert in their field but also took...

I wanted a small upright piano that sounded good. I looked at lots of makes and styles of piano, and then I played a Grotrian-Steinweg. I loved the touch, the golden tone, the sleek and stylish look of their pianos. Ben was enormously helpful - and once I played the Cristal I felt this was the piano for me. It was love at first sight, love at...

Purchasing a new piano is an exciting if daunting prospect. There are just so many instruments to choose from! After visiting a number of dealers I came back to Ben, whose passion for Grotrians and their exquisite tone is infectious. He helped me narrow down my choices, then just left me to get on with making a final decision. No pressure at all....

We knew that we wanted a reasonably-priced, good-looking, used piano which we would be able to learn on as a family, but we didn't know where to look until a friend recommended Ben Wheeler Pianos. Always friendly, courteous and knowledgeable, Ben helped us through the whole process. He handled my complete lack of knowledge with diplomacy, spent...

With two children learning the keyboard, my interest in playing the piano was re-ignited (from some 35 years ago!). Having found a fabulous piano teacher, I was encouraged to buy a piano. Ben Wheeler came highly recommended not just from my piano teacher but also a number of others in our village who had received great service from him. There is...

Ben Wheeler Pianos was the best piano salesroom we visited in the South. Ben Wheeler was extremely experienced and knowledgeable and a pleasure to work with. The showroom had a large selection of different makes and styles of piano, with much encouragement from Ben to play them and make the right choices. The aftercare since buying the piano has...

Once we had "found" Ben and his amazing Grotrian Steinweg pianos, although we didn't realise it at first, we were totally hooked. We played and researched many other types of pianos but kept coming back to the clarity and beauty of the Grotrian Chambre sound, with an impressive bass for its size. Ben is a real character and added to the sense of...

Thank you so much for the individual attention and advice given in helping me to choose a piano for my needs. There was a lot to learn, concerning value for money, individual furniture taste, sound and quality, condition, old/new, service, tuning, and then my ability, and preference for sound etc. Ben made this a pleasure and i am confident I...

If you're even remotely considering buying a new piano, I defy you to find anyone better to deal with than Ben Wheeler! His enthusiasm, passion, expertise, professionalism, pride and love for all things piano is second to none, and is quite infectious. From my first phone call to him, through to final delivery, Ben was determined that I should...

We are delighted with our beautiful Walnut finish Kawai K3 piano which we have now had for nearly 2 months. We love the way it sounds, its touch is exceptional and we never get bored of playing it! We are always admiring how good it looks as well! We are very pleased to have met Ben and have been very impressed with the service from the beginning...

I'm really very happy with my RX-2 - it really does sound fantastic! It's taken many years to find the space, but at last I finally have the piano with the touch and tone I've always wanted - it was definitely worth the wait. Excellent advice from Ben, and appreciate the upgraded castor cups and change of piano stool. A cheerful and efficient...

Having retired recently I decided I would take piano lessons once again (after a hiatus of about 35 years). Because my wife and I divide our time between two homes (and I had my Yamaha grand piano in one), in order to practice effectively I decided to buy an upright piano for my second home. I spent a great deal of time scouring the country,...

Ben made choosing a piano a most enjoyable process. We completely trusted his advice - he understood our requirements, and was totally objective. The delivery and after-sales service were excellent too.

We are absolutely delighted with our new Kawai K300 upright which we bought from Ben recently The whole experience and service from start to finish has been totally first class. At our initial appointment with Ben, he spent time explaining the range of pianos and also demonstrated how they sounded and compared. He was very patient and really took...

Ben was most helpful in finding a piano suitable for our busy Sixth Form Music Department. We now have a beautiful Kawai grand, with exactly the right touch for our wide range of students and a lovely tone quality. Ben's advice was invaluable, his price was most competitive and the service/delivery professional throughout.

Having decided to buy a piano after a break of 5 or 6 years from playing I spent a good few months looking at various options the internet proving both a useful resource and also the old adage that a little bit of knowledge can be a dangerous thing! I quickly realised that I wasn’t going to be able to make an informed decision by simply...

Going into Ben's showroom, out in the West Berkshire countryside, is like stumbling unexpectedly on Alibaba's cave, with a wealth of beautiful pianos rather than jewels at hand. The pianos were well set out and tuned, allowing us to hear and get a feel for the individual instruments. Ben gave us advice and also space, our piano teacher came out...

Thank you Ben! I was very sad when the time came to say goodbye to ?Grace?, the piano that was bought for me by my grandmother when I was 12. She had served faithfully for many, many years (I am a piano teacher with over 40 years teaching behind me). ?Grace? and I travelled together from England to Canada and back again, played in different...

Ben was instrumental to my piano purchase. Prior to our meeting, I only had internet based research at my disposal and there is only so far it can take you. After discussing my requirements with Ben I realised there were many aspects that I hadn't considered. He was happy to show me many pianos in the showroom and demonstrate the varying sounds...

Ben Wheeler and his staff couldn't have been more helpful in the sourcing and supply of our most recent piano purchase. I would recommend them without hesitation.

When I decided I wanted an acoustic piano I did the usual internet research and quickly came to the conclusion that I needed to try a Grotrain piano. I contacted Ben Wheeler and arranged a showroom visit. Ben took me through his range of pianos and then left me to try them out. I was under no pressure and began to appreciate the differences in...

Dear Ben, Thank you so much for my truly beautiful piano. I cannot believe that such a quality piano is available at such a reasonable price. I have been playing Chopin's Nocturne in my very beginner's way and she even makes me sound good! How amazing is that? Thank you for introducing me to the wonderful Grotrian-Steinweg pianos, for sharing...

My discovery of Ben Wheeler Pianos was one of those rare and serendipitous moments in life which was simply meant to be. I had found them by chance after an internet search for Grotrian Pianos, and before I knew it, I was sipping an espresso and sharing laughs and stories with Ben and his colleague Michelle at their beautiful showroom in the...

Ben was delighted when I decided to change my electric piano for one of his acoustic pianos. I had the whole showroom to my self and played every piano whether upright or grand. Ben had a German Grotrian-Steinweg Concertino the second time I visited, which he thought would probably suit my type of playing. I played it the day Ben was moving...

'm delighted with my new Cristal piano, and can't recommend too highly the service you gave us. Your patient advice to a complete beginner was refreshingly straightforward even if your unbounded enthusiasm for Grotrian-Steinweg may have biased it a bit. You had enough pianos in stock, all in a good state of tune, to make my decision much easier,...

Ben is always the first port of call if we need any advice about pianos at Sherfield School . Not only is he an expert on pianos and what is best for our school, but also a very trust-worthy and professional businessman. I can highly recommend Ben Wheeler if you should need any information on pianos or even just generally about music provision in...

During the summer holidays we took possession of five new wonderful pianos to upgrade all the main teaching pianos at Cheam. The pianos have been kindly supplied by Ben Wheeler who is acting as our professional consultant and will be maintaining the fleet of instruments. The new pianos are manufactured by the German company Feurich and are...

Ben went out of his way to ensure that we got exactly the right piano for our needs, guiding us through the process from the moment we walked into his wonderful little showroom through to the excellent follow-up care once the piano was delivered. He also went out of his way to get the piano to us in time for Christmas despite a very tight...

为女儿买一架新钢琴，其实从去年就开始排在我们的日程，但直到今年春天我们才感觉到迫切性 - 女儿的进步已经凸显了家中那架百年寿星级钢琴的不堪重用了。 我和孩子妈妈都不是懂音乐的，所以选琴方面实在没有什么太好的经验，同时钢琴老师一家海外度假，所以就放弃了选择二手德国钢琴的年头。最终我们一致选择KAWAI品牌，中间参考了其他琴童妈妈的意见，网上的评论，还有更重要的是我们调琴师和钢琴老师的建议。幸运的是女儿试弹之后也很喜欢。因为最后才想起了直接从KAWAI专营店网页中寻找琴行，所以Ben Wheeler是最后进入我们视线的。结果却是我们最后选择了他。非常巧合的是当我们咨询我们自己的调琴师Andrew时，他就推荐了Ben开的店，尽管他不知道其实我们已经去过。...

Despite living in North Hampshire for many years, my first clue that a really professional piano showroom was literally on my doorstep was when I came across the website of Ben Wheeler pianos. I was looking for my 'last' piano - an instrument that I would never need to upgrade. Ben was exceptionally helpful, allowing me unlimited time in his...

From the moment we were put in contact with Ben in our search for a new piano we knew we were in good hands and wouldn't be looking anywhere else. His wonderful customer care is second to none. Nothing was too much trouble and he was always happy to give his time and expertise to help us make the right decision, without pressure and no matter how...

Alright: I have finally reached the guilt stage, but It's not my fault! Yes, I did promise to write a testimonial for Ben Wheeler Pianos way back in March (it is now almost August) but I'm really not to blame. If Ben will insist on guiding people to the perfect piano for them, he really should expect to have to wait a while, until they can...

Ben Wheeler was most helpful when we decided to select a piano from his showroom. He continues to provide us with a friendly and personal service when tuning the instrument and we are delighted with the attention we have received.

Talking to Dave Newton and some other professional jazz musicians, they recommended Yamaha and Kawai pianos especially the upright Kawai. I discovered Ben's shop when I was googling Kawai pianos. I was very impressed when I contacted Ben and found that he had the entire range of Kawai uprights in stock for me to try, and I made an appointment on...

When we were looking to buy our first piano, Ben Wheeler was recommended to us by a friend who said that Ben was someone we could trust to sell us the piano which would suit us and our budget. How right she was - we were delighted with the service we were given. When we visited the showroom, we were given sound advice, wonderful demos and plenty...

At the beginning of our epic search for the perfect grand piano my son, Joe, and I discovered Ben Wheeler's showroom hidden deep in the Hampshire country side where he enthusiastically welcomed us into his piano paradise. We loved everything about the Grotrians but they were outside our budget. Ben suggested that a reconditioned piano might suit...

I must have visited Ben's showroom half a dozen times to try out his extensive range of Kawai, Grotrian Steinweg and other pianos before finally settling on a Kawai 500 upright. Ben's helpful advice, his understanding and, above all, his patience and relaxed attitude as I struggled to decide between so many beautiful pianos made each visit a...

I was recommended Ben Wheeler Pianos by a good friend of mine and I certainly wasn't disappointed. Ben made us feel very welcome as soon as we arrived, with an offer of fresh coffee and a relaxed chat to talk about the kind of piano I was looking for. He has a stunning selection of uprights and grands: probably the most that I've found in one...

Walking into a piano showroom could be a very daunting experience. When the piano is for your 13 year old son and you know nothing about pianos it could be even more daunting. However, not with Ben (Wheeler). Immediately we felt very comfortable and ‘at home’ looking at the various pianos on display. Initially we were looking for a second hand...

As an absolute beginner piano player I questioned how I would be able to identify a quality instrument versus a waste of money that just looked good. I needn't have feared. Upon first meeting Ben he understood exactly what I ideally wanted. He never once tried to push something that was not right. I thought I was going to be in for a bit of a...