I was looking for a piano with a clarity of tone, a sensitive and responsive touch but most of all an instrument that spoke and sang out. I found all of this and more in the Grotrian Cristal. For the size of the piano, each register of the instrument has the purest, richest and warmest sounds I ‘ve ever heard in an upright – a truly amazing piano! Thanks to Ben Wheeler for his impeccable service, enthusiasm in finding me the piano that will last me a lifetime