Once we had “found” Ben and his amazing Grotrian Steinweg pianos, although we didn’t realise it at first, we were totally hooked. We played and researched many other types of pianos but kept coming back to the clarity and beauty of the Grotrian Chambre sound, with an impressive bass for its size. Ben is a real character and added to the sense of occasion by communicating his undoubted knowledge and experience with a great sense of humour! And when the big decision had finally been taken, Ben dealt with everything seamlessly, delivered the piano extremely quickly and followed up with a first tuning himself. A few months on, and we are extremely happy with our beautiful piano – it sits quite literally at the centre of our house and of our musical world and draws our whole family (from grandparents to grandchildren) to it to play and perform together in a way that only music can do. Thanks Ben for helping to make this dream become a reality